In countries where the novel coronavirus has disrupted daily life, the digital phone’s been ringing off the hook.
That news comes directly from Mark Zuckerberg who, on a Wednesday conference call regarding Facebook’s response to COVID-19, told members of the press that the voice call volume for WhatsApp and Messenger in Italy, and other countries significantly affected by the coronavirus is more than double normal levels.
Presumably, people are relying on virtual communication and socialization more now since they’re under quarantine or practicing social distancing in their homes. That has jacked up the amount of data flowing through Facebook’s servers.
WhatsApp was acquired from Facebook back in 2017.